Friday Focus Comments

June 23, 2023 - Has your organization added or increased benefits in the past year?

June 9, 2023 - What is the greatest training need for your front desk staff?

May 19, 2023 - How has patient demand for telehealth shifted in 2023?

April 28, 2023 - Do your mid-levels receive Pay for Performance bonuses?

April 21, 2023 - Does your practice monitor patients' health remotely?

April 14, 2023 - Do you offer a uniform allowance?

March 31, 2023 - Do you find payment reform is affecting physician payment?

March 24, 2023 - Now that recreational use of marijuana is no longer against the law in Missouri, have you had to make changes to your employee handbook?

March 17, 2023 - Does your practice hire smokers?

March 10, 2023 - Has retail healthcare (CVS, Walmart, Walgreens) affected your practice?

March 3, 2023 - With the rise of prescription drug costs, are your patients asking for more Rx samples?

February 24, 2023 - As a manager, is your bonus plan tied to productivity?

February 17, 2023 - Are your employees allowed to have visible tattoos?

February 10, 2023 - Do you plan to add a location or relocate your practice in the next 3 years?

February 3, 2023 - Has your practice given a cost of living pay increase for 2023?

January 27, 2023 - Do you allow online self-scheduling for specialty services or only primary care?

January 20, 2023 - What MO MGMA member benefits are most valuable to you?

January 13, 2023 - How often in the past 6 months have you as a leader felt extremely overwhelmed or experienced burnout related to your role?

January 6, 2023 - Do you require patients to save a credit card on file and automatically run balances?

December 16, 2022 - How long do you wait before sending accounts to collections?

December 9, 2022 - Is your organization willing to let MAs and RNs work from home as a retention tool?

December 2, 2022 - Does your practice or organization allow for your providers to write orders/prescriptions for medical marijuana cards?

November 18, 2022 - In your practice are your mid-level providers given paid time off in the same manner as non-physician staff?

November 11, 2022 - Are your long-term employees requesting to start working from home?

October 28, 2022 - What topic would you like to see covered in an upcoming Quarterly Connection panel discussion?

October 21, 2022 - Does your office/staff work a 4 day work week?

October 14, 2022 - Does your practice charge patients a no show fee if they fail to cancel by a specific date?

October 7, 2022 - How does your practice celebrate the holidays?

September 30, 2022 - Has your practice used temporary or agency staff in the clinic setting during the past year to combat the labor shortage?

September 23, 2022 - Have you made masks optional for patients and/or staff?

September 16, 2022 - Have you seen a change in your online Social Review in 2022?

September 9, 2022 - How have your days in A/R changed in 2022?

August 26, 2022 - Are you having issues with physician compensation and recruitment?

August 19, 2022 - Are you seeing more or less acute patients in the last 6 months (Jan - June) than the previous 6 months (July - Dec)?

August 12, 2022 - Do you use MGMA benchmarks for your staffing justification?

August 5, 2022 - Does your group offer any employer paid "bridging" such as CMA to LPN?

July 29, 2022 - Has the patient experience become more difficult in the past 2 years since COVID?

July 22, 2022 - Since the overturn of Roe vs. Wade, has your clinic or your patients had issues with accessing certain medications that could be harmful if taken while pregnant?

July 15, 2022 - Does your organization/practice have a price estimation tool on their website for patients?


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